Frequently Asked Questions
How do you create Sweet Chipmunk Ceramics?
Each piece is unique, one of a kind and made solely by me. They each begin their journey as a simple ball of clay, which is then thrown into form on a pottery wheel. When the clay becomes leather hard, it is trimmed and/or carved accents are added. Once they have dried completely into a bone dry state, they are fired in a kiln to become bisque ware. After the first firing, they are hand glazed & then fired again. Each piece gets inspected thoroughly before they are sent to live in their new homes.
How do I care for my ceramics?
All pieces are dishwasher safe and microwave safe, unless otherwise specified. To prolong the life of your ceramic piece, handwashing is recommended.
How long does my order take to ship?
All orders are packed and shipped via USPS, Priority Mail 3-7 days after purchase. Iām currently not offering international shipping.
What is your return policy?
Due to the nature of the items, I do not accept returns. All items are handmade by me & may have small imperfections. Colors may vary due to your monitor screen.
What do I do if my item is damaged on delivery?
Each item is packed very carefully and is very unlikely to arrive damaged. If the package does arrive damaged, the buyer is responsible to file a claim with the United States Postal Service (USPS).